Exchange & return
We believe it is important that you buy the right bikini. Therefore you have 14 days full return rights from the moment you have received your order. Our only condition for exchanges and returns is that the articles are not used. This means in the original condition & packaging, unworn, not washed and the labels still attached. Of course you may fit the articles at home.
Here you can find more information on the return of items, how you get your money back and how you can exchange items:
Order a new item through the website and return the old one.
Use the same envelope or box in which you have received the items. Seal it with tape to make sure that the articles will not be damaged. You will only pay the return costs.
Did you use a voucher for your purchase? Vouchers can always only be used once and are non-refundable. You will receive a new voucher in this case.
Schiedamse Vest 95D (no visit or pickup address)
3012 BG Rotterdam
If you return your items, you get the purchase price excluding shipping costs within 14 days returned to the Credit Card or PayPal account you did the payment with. We will let you know via e-mail as soon as your returned goods have arrived.
We offer FREE shipping from €35,00. If you return just a part of your order and because of this get below this threshold, we will have to charge you the €3,50 (outside the EU €13,50) shipping costs..
Attention! Have you received wrong items or is there something wrong with articles? Then return the items. We pay the shipping in this case, as specified by TNT Post for the size and weight for a standard shipment.
Note that the swimwear you fit does not get dirty. For hygiene reasons we cannot take back soiled articles. We therefore require you to fit the articles with your underwear underneath.